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How lx155 Handles Your Personal Data

At lx155, we take your privacy seriously — this policy explains exactly what personal data we collect when you open an account, how we use it, and the…

Data collected only as neededNo sale of personal data to third partiesAccount-holder rights respectedIndia-specific data handlingSecure encrypted storage
lx155 How lx155 Handles Your Personal Data
PRIVACY CONTACT PATHS

Reach Our Privacy Team Directly

If you have a question about how your data is used, want to correct an error in your account profile, or wish to submit a formal data access request, our dedicated privacy…

Email Privacy Request Send your data access, correction, or deletion request to our privacy inbox. Include your registered email and account ID so we can locate your record and respond accurately within 72 hours.
Live Chat Support Start a live chat session from your account dashboard and select the Privacy or Data query category. A support agent will log your request and escalate it to the privacy team on your behalf.
In-Account Help Centre Navigate to the Help section inside your lx155 account to find the Privacy Policy request form. Submit it directly and receive a confirmation reference number for tracking your request status.
HOW WE PROTECT YOUR DATA

Data Handling, Cookies and Account Security

lx155 uses a combination of technical and organisational measures to keep your data safe. From encrypted storage to access-controlled internal systems, the following practices define how we manage personal data across your…

Data Collection Principles

We collect only the data required to operate your account — name, contact details, and payment-method tokens such as your UPI handle or Paytm number. No unnecessary data is requested at registration or during account use.

Cookie Usage

Cookies on lx155.com are used for session management, fraud detection, and improving page performance. You can adjust non-essential cookie preferences through the cookie settings panel accessible in the site footer.

Account Security Measures

Your account is protected by hashed password storage and two-factor authentication options. We never store plaintext credentials, and our internal teams can only access account data through audited, role-based systems.

Data Retention Schedule

Transactional records, including deposits made via UPI or PhonePe, are retained for the period required by applicable financial regulations. Profile data is deleted within 30 days of a confirmed account closure request.

Third-Party Data Sharing

We share data only with payment processors (UPI, Paytm, PhonePe), identity verification partners, and regulatory authorities where legally required. We do not sell or rent personal data to advertisers or marketing networks.

Your Right to Request Changes

You may request a copy of all personal data we hold, ask us to correct inaccurate records, or request full account data deletion. Submit requests via email or the in-account Help Centre and we will confirm receipt within one business day.

Frequently Asked Questions About Your Privacy

These answers cover the most common questions we receive about data rights, cookie use, payment data storage, and how to contact the privacy team. If your question is not addressed here, reach out through the support channels listed on this page.

We collect your name, email address, mobile number, and payment-method identifiers such as your UPI handle or Paytm number. We request only what is necessary to create and verify your account and process transactions securely.

We do not store full payment credentials on our servers. Payment data is tokenised and handled through encrypted channels managed by the respective payment processors — UPI, Paytm, and PhonePe. We retain only a transaction reference for reconciliation purposes.

Yes. Submit a data access request via the privacy email or the in-account Help Centre form. Include your registered email and account ID. We will compile and send your data within the timeframe specified under applicable law.

Send a deletion request to our privacy inbox or through live chat. Once verified, profile data is deleted within 30 days. Transactional records required by financial regulations will be retained for the legally required period before deletion.

We use essential cookies for session management and security, and optional cookies for analytics and performance. You can turn off non-essential cookies through the cookie settings panel in the site footer without affecting your account access.

Data is shared only with payment processors such as UPI, Paytm, and PhonePe, identity verification providers, and regulatory bodies where law requires it. We do not share or sell your data to advertisers or unrelated commercial partners.

Contact the privacy team by email or live chat with the correction you need. We will verify your identity and update the record. For minor profile changes like contact number updates, you may also edit them directly within account settings.